Windows 2003 Service Pack installation log is very important to find the issue when the installation failed. For example, when updating Windows 2003 service pack, we encounter failed update due to access denied.
So, how to check further with this issue?
Investigate Windows 2003 Service Pack Installation log
When running a standalone Windows 2003 Service Pack installation, Update.exe creates a log file named Svcpack.log in the %systemroot% directory.
This is to related with my case – Windows 2003 SP1 cannot update to SP2 and we need to check deep into this log. Checking further found that there are permission issue at registry. Thanks to the Windows 2003 Service Pack installation log 🙂
#W190 File “C:\WINDOWS\system32\SET16F5.tmp” marked to be moved to “C:\WINDOWS\system32\dpcdll.dll” on next reboot.
#-086 Deleting registry value “HKLM\Software\Microsoft\Windows NT\CurrentVersion\SvcHost\wugroup”
#E033 Error 5: Access is denied.
#E065 Parsing DelReg section [Product.Del.Reg] in “c:\03999bc3e44d3be7bfb12644\i386\update\update.inf” failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in “c:\03999bc3e44d3be7bfb12644\i386\update\update.inf” failed. Error 5: Access is denied.
#-086 Deleting registry value “HKLM\Software\Microsoft\Windows NT\CurrentVersion\SvcHost\wugroup”
#E033 Error 5: Access is denied.
#E065 Parsing DelReg section [Product.Del.Reg] in “c:\03999bc3e44d3be7bfb12644\i386\update\update.inf” failed. Error 5: Access is denied.
#E064 Parsing install section [ProductInstall.GlobalRegistryChanges.Install] in “c:\03999bc3e44d3be7bfb12644\i386\update\update.inf” failed. Error 5: Access is denied.
Solution
Find out that a lot of Error 5: Access is denied message and it’s leads me to permission issue. The solution is quite simple, is by granting account for the specific requested registry path / files.
Below is the step :
- Click Start, click Run, type regedit, and then click OK to start Registry Editor.
- Locate and right-click the registry subkey that you noted in Step 2d, and then click Permissions.
- Under Group or user names, click Administrators.
- Under Permissions for Administrators, make sure that the Allow check box for the following entries is selected:
Full Control
Read - Click Apply, and then click OK.
- On the File menu, click Exit to exit Registry Editor.
Reference
The solution we found at this link .